Returns & Exchanges
At Pulsar Gaming Gears, we want to ensure you have the ultimate competitive edge with our high-performance peripherals. If you are not completely satisfied with your purchase, you may return your items within 30 days of delivery for a full refund or exchange.
Initiate Return Request
Visit our online returns portal and enter your order number and email address to start the process and receive a Return Merchandise Authorization (RMA) number.
Prepare Your Package
Securely pack the item in its original packaging including all accessories, manuals, and protective films to ensure it arrives back at our facility in new condition.
Ship to Pulsar
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location, keeping your tracking receipt for reference.
Inspection and Refund
Once our technical team inspects the returned gear, we will process your refund or ship your replacement within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing